Terms of service


§1 Applicability to entrepreneurs and definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order. 

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to his or her commercial nor his or her independent professional activity (Section 13 of the German Civil Code). 

§2 Formation of a contract, storage of the contract text 
(1) The following regulations on the conclusion of the contract apply to orders via our internet shop https://aulitzkyexhaust.de/ . 
(2) In the case of the conclusion of the contract, the contract is concluded with 

Aulitzky Tuning GmbH 
Klaus Aulitzky 
Am Neuweiher 11 
D-91564 Neuendettelsau 

Registration number
Register court Motor Vehicle Guild and Chamber of Crafts Nuremberg; District Court Ansbach

conditions. 

(3) The presentation of the goods in our online shop does not represent a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract. (4) When an order is received in our online shop, the following regulations apply: The consumer makes a binding contractual offer by successfully completing the ordering process provided in our online shop. 

The order is placed in the following steps: 
1) Selection of the desired goods 

2) Confirm by clicking the “Order” button

3) Checking the information in the shopping cart

4) Press the button “Checkout”

5) Log in to the online shop after registering and entering your login details (email address and password).

6) Re-checking or correcting the data entered.

7) Binding submission of the order by clicking on the button “order with payment” or “buy”

Before bindingly submitting the order, the consumer can return to the website on which the customer's details are recorded by pressing the "Back" button in the Internet browser they are using after checking their details and correct any input errors or cancel the order process by closing the Internet browser. We will immediately confirm receipt of the order by sending an automatically generated email ("order confirmation"). This is our acceptance of your offer. 

(5) Storage of the contract text for orders via our online shop: We save the contract text and send you the order data and our general terms and conditions by email. You can also view the general terms and conditions at any time at https://shop.aulitzkytuning.com/allgemeine-geschaeftsbedingungen. You can view your past orders in our customer area under My Account -> My Orders. 

§3 Prices, shipping costs, payment, due date
(1) The prices stated include statutory sales tax and other price components. Any shipping costs are added. 
(2) The consumer has the option of paying in advance, cash on delivery, direct debit, PayPal, or cash on collection. 
(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract. 

If we deliver cash on delivery, the purchase price becomes due upon receipt of the goods.

§4 Delivery 
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery takes place within 14 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day. 
(2) The risk of accidental loss and accidental deterioration of the item sold is transferred to the buyer, even in the case of mail order sales, only when the item is handed over to the buyer. 

§5 Retention of title 
We reserve title to the goods until the purchase price has been paid in full. 

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§6 Right of withdrawal of the customer as a consumer: 
Right of withdrawal for consumers 

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity:

Right of withdrawal 

Right of withdrawal 
You have the right to withdraw from this contract within fourteen days without giving any reason. 
The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. 

To exercise your right of withdrawal, you must inform us 
Aulitzky Tuning GmbH 
Klaus Aulitzky 
Am Neuweiher 11 
D-91564 Neuendettelsau 

E-Mail info@aulitzkytuning.de 

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, but this is not mandatory. 

Consequences of cancellation 
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. 

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. 
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. 

You will bear the direct cost of returning the goods. 

End of the cancellation policy 

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** §7 Cancellation form

Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.) 

To:
Aulitzky Tuning GmbH 
Klaus Aulitzky 
Am Neuweiher 11 
D-91564 Neuendettelsau 
E-Mail info@aulitzkytuning.de 

I/we () hereby revoke the contract concluded by me/us (*) for the purchase of the following goods ()/the provision of the following service (*)

_________________________________________________________

Ordered on (*)/received on (*) 
Name of consumer(s) 
Address of consumer(s) 

Signature of consumer(s) (only if notification on paper) 

__________________

Date

__________________

(*) Delete as appropriate.

§8 Warranty
The statutory warranty regulations apply. 

§9 Contract language 
The contract language is exclusively German. 

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§10 Customer Service 
Our customer service for questions, complaints and objections is available on working days from 8:30 a.m. to 12:00 p.m. and from 1:00 p.m. to 6:00 p.m. at 

Telephone: 09874 6891630 
Fax: 09874 6891631 
Email: info@aulitzkytuning.de 

available.

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Status of the General Terms and Conditions May 2019